Opening hours:
Monday - Friday
9:00am - 4:00pm AEST

Email our team: 
support@echt.com.au

Mailing address:
Echt
PO Box 2118
Spotswood Victoria 3015
Australia

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Echt

<div data-block="true" data-editor="6u279" data-offset-key="61eru-0-0" id="isPasted"><div data-offset-key="61eru-0-0"><span data-offset-key="61eru-0-0"><span data-text="true">If you have tracking on your parcel,&#xA0;</span></span><span data-offset-key="61eru-0-1"><span data-text="true">please check your tracking number to confirm your parcel has been delivered and on what date</span></span><span data-offset-key="61eru-0-2"><span data-text="true">.</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="2posb-0-0"><div data-offset-key="2posb-0-0"><span data-offset-key="2posb-0-0"><span data-text="true">&#xA0;</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="eocav-0-0"><div data-offset-key="eocav-0-0"><span data-offset-key="eocav-0-0"><span data-text="true">Our PO Box is emptied at 8.30 am each day, so any parcels delivered after this time are collected the following business day.</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="8oh3q-0-0"><div data-offset-key="8oh3q-0-0"><span data-offset-key="8oh3q-0-0"><span data-text="true">&#xA0;</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="4gfp8-0-0"><div data-offset-key="4gfp8-0-0"><span data-offset-key="4gfp8-0-0"><span data-text="true">Once we have received your return, our team will process it per your request and our returns policy.&#xA0;</span></span><span data-offset-key="4gfp8-0-1"><span data-text="true">This can take 5 - 6 business days</span></span><span data-offset-key="4gfp8-0-2"><span data-text="true">&#xA0;and you will receive an email confirmation once it has been finalised.&#xA0;</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="10a4v-0-0"><div data-offset-key="10a4v-0-0"><span data-offset-key="10a4v-0-0"><span data-text="true">&#xA0;</span></span></div></div><div data-block="true" data-editor="6u279" data-offset-key="chh57-0-0"><div data-offset-key="chh57-0-0"><span data-offset-key="chh57-0-0"><span data-text="true">Once you have determined your parcels delivery date, please only reach out once the above turnaround has lapsed - ensuring you have checked you spam/ junk folder for any correspondence.</span></span></div></div>

If you have tracking on your parcel, please check your tracking number to confirm your parcel has been delivered and on what date. Our PO Box is emptied at 8.30 am each day, so any parcels delivered after this time are collected the following busines

When will my return be processed?

Discount codes FAQ

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When will my return be processed?Updated 9 months ago