Clearance PolicyUpdated an hour ago
Please read this policy carefully before purchasing any clearance item.
All items marked with the "Clearance" tag on the product page are Final Sale.
This means clearance items cannot be returned, exchanged or issued a store credit for:
- Change of mind
- Incorrect size or fit
- Preference for a different colour or style
The only exception is if the item is deemed faulty in accordance with your rights under the Australian Consumer Law.
This policy does not exclude or limit your rights under the Australian Consumer Law (ACL). If your item has a major fault or does not meet consumer guarantees, you may be entitled to a remedy as provided by law.
Returning a Faulty Clearance Item
If you believe your clearance item is faulty, please contact our Customer Care team before returning your order. We may request photos of the item to assist with our assessment.
If the item is confirmed to be faulty, we will advise you of the next steps.
If a Clearance Item Is Returned
As clearance items are not eligible for return, any clearance item sent back to us without prior approval cannot be processed.
If you wish to have the item returned to you, you will be responsible for providing a prepaid postage label.
If we do not receive a response within 40 days of contacting you, the item may be forfeited and will no longer be available for return.
