What happens if I return an item from another brand?Updated 2 months ago

If we receive a return from another brand or an item that was incorrectly shipped to Echt, our Returns Team will reach out to you via email to request a shipping label. 📮

Alternatively, if you have a return label from the retailer you purchased from, just email it to us, and we can send it out from Echt HQ. 

Please note that once your parcel is with Australia Post or your chosen carrier, Echt is not responsible for any items lost in transit.