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Returns quick guideUpdated 13 days ago
1️⃣ Lodge your return: Submit your return through our portal HERE.
No need to wait for approval— once you’ve submitted it, move on to the next step.
2️⃣ Purchase a return label:
- International customers: You’re welcome to arrange your own carrier, or let us know if you’d like an invoice for a shipping label.
3️⃣ Send your return: Post your return to us and ensure you include identifying details (name, order number, request) so we know it’s you.
4️⃣ Processing your return: Once we receive and process your return, our team will email you with the outcome.