Opening hours:
Monday - Friday
9:00am - 4:00pm AEST

Email our team: 
support@echt.com.au

Mailing address:
Echt Apparel
PO Box 260
Altona North Victoria 3025
Australia

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HOW TO ENTER:. To celebrate the launch of our PB Edit Mystery Boxes we’re hosting a giveaway. To be eligible for the competition:. Entrants must follow @echt_apparel on Instagram. Entrants must like and comment on the Giveaway post. Entrants must be

HOW TO ENTER:To celebrate the launch of our PB Edit Mystery Boxes we&#x2019;re hosting a giveaway. To be eligible for the competition:Entrants must follow @echt_apparel on InstagramEntrants must like and comment on the Giveaway postEntrants must be aged 18+ to enter. WINNER TO BE ANNOUNCED MONDAY MARCH 2ND AT 12PM. FAQ:How do I enter?To enter, entrants must follow Echt Apparel, like and comment (tag a friend) on the giveaway post within the specified promotion period to go into the draw of the giveaway.Do I need to be aged 18+ and over?Yes. Entrants must be 18+ and over.Is this giveaway worldwide?Yes. This giveaway is open to worldwide participants.When does the giveaway commence and conclude?Starts:&#xA0;13.10.2026 at 6pm AEDT.Ends:&#xA0;27.10.2026 at 12pm AEDTWhen will the winner be notified?27.10.2026 at 12pm AEDT&#xA0; &#xA0; &#xA0;Please be sure to read the terms and conditions regarding this giveaway, and if there are any other questions, feel free to email us at <a href="mailto:support@echt.com.au">support@echt.com.au</a>&#xA0; and we would be happy to assist.

PB BOX EDIT GIVEAWAY T&Cs

ECHT Mystery Box – Returns, Exchanges & Store Credit. Our team takes pride in processing and dispatching orders as quickly as possible, as Mystery Boxes are specially curated and processed promptly, we ask that you carefully review your order before

ECHT Mystery Box &#x2013; Returns, Exchanges &amp; Store CreditOur team takes pride in processing and dispatching orders as quickly as possible, as Mystery Boxes are specially curated and processed promptly, we ask that you carefully review your order before checking out to ensure you are purchasing the correct size and quantity.Please review the following policy before purchasing your Mystery Box.&#xA0;&#x1F310;&#xA0;Can I choose the items in my Mystery Box?No, the items included in our Mystery Boxes are selected at random by our team, so you are unable to choose specific styles, colours or items.Each Mystery Box is designed to be a surprise! While we cannot accommodate individual item or colour request, we hope you love this collection as much as us!&#xA0;&#x1F310;&#xA0;Can I return my Mystery Box for a refund?Mystery Box purchases are final sale and are not eligible for returns or refunds due to change of mind, style preference or colour preference.As the items are selected as part of a mystery bundle, we are unable to offer refunds for Mystery Box purchases.&#x1F310;&#xA0;Can I exchange my Mystery Box?Yes! We can offer size exchanges only, subject to stock availability.As the individual styles included in your Mystery Box are not displayed separately in your order details, you will need to contact our Customer Care team to manually submit your exchange request.&#x2757;Please include your order number and the item or items you wish to exchange, along with your preferred size.&#x203C;Our team will review your request and advise you of the next steps. Please note that size exchanges are subject to stock availability.&#x1F310;&#xA0;Can I receive store credit instead?Yes! If you would prefer not to proceed with a size exchange, store credit may be offered in accordance with our Mystery Box policy.Store credit is not redeemable for cash and can be used towards a future ECHT purchase.&#x1F310;&#xA0;Can I use my ECHT Rewards points to purchase a Mystery Box?Yes! You can redeem your ECHT Rewards points for vouchers and apply an eligible voucher towards your Mystery Box purchase at checkout.Please ensure you convert your points into a voucher before completing your purchase and review any applicable voucher terms and conditions.&#x1F310;&#xA0;Need help with your Mystery Box?If you have any questions about your Mystery Box or would like to request a size exchange, please contact our Customer Care team ( <a href="mailto:support@echt.com.au">support@echt.com.au</a> )with your order number and we&#x2019;ll be happy to assist.

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PB BOX EDIT GIVEAWAY T&Cs

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